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Account Mgr 1, Inside Sales

Xiamen, China

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Job ID R044696 Date posted Nov. 12, 2019

Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.
通过电话,或是电子邮件,面向特定的用户群体,销售戴尔的产品与服务。并且创造良好的客户体验。

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.
    负责通过接听,或者主动外呼电话,维护并提升客户关系与戴尔的市场份额,开拓新客户。
  • Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.
    通过独立主导销售,或者与外部销售/渠道合作伙伴配合,执行戴尔公司的市场战略与销售目标。
  • Works persistently to gain new accounts and/or identify opportunities in account territory.
    持续开发新客户,并且在现有客户群体中发掘商机;
  • Involvement in outside sales lead with Inside Sales support.
    与外部销售团队相配合,并且提供相应的支持。
  • Effectively articulates the value proposition associated with Dell’s products and services.
    有效向客户传达戴尔产品与服务的优势与价值。
  • Recommends business solutions considering customer needs and Dell interests.
    向客户推荐既满足实际的需求,也符合戴尔利润要求的销售方案。
  • Builds relationships with customers based on knowledge of Dell’s technology, products, services.
    熟练掌握戴尔的技术,产品与服务的知识,与客户建立稳固合作关系。
  • Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.
    保持对行业趋势的关注,了解客户所受影响及动态,帮助客户应对新的挑战。
  • Leverages cross-functional resources to achieve results/meet customer needs.
    协调,运用公司内部各各职能部门的资源,达到销售业绩,满足客户需求。



QUALIFICATION:

  • Relevant experience in sales. College degree or above.
    有销售经验。大专以上学历。
  • Basic knowledge of IT industry and products. Selling experience in IT industry is a plus.
    具备基本的IT行业与产品知识。IT行业销售经验者可优先考虑。
  • Proficiency in English reading and writing, can handle basic conversations.
    英语读写熟练,能进行基本会话。
  • Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.
    具备制定针对陌生目标客户的销售行动计划,并且切实实行,从中获取商机的能力。
  • Proactive. Ability to establish and accelerate forward motion toward desired sales objective.
    积极主动的心态,持续推动销售进展,达成销售目标 ​

Dell offers:

  • Opportunity to work with a strong brand at one of the world's largest IT solutions providers 
    加入到一家全球知名IT解决方案提供商的机会
  • Dynamic, challenging, international work environment 
    充满活力与挑战,国际化的工作环境
  • Exciting internal career opportunities
    充分的内部职业发展机会
  • Competitive compensation
    富有竞争力的薪酬
  • An individual professional development plan 
    个人职业发展计划
  • Formal and informal training
    种类繁多的培训项目

Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.
通过电话,或是电子邮件,面向特定的用户群体,销售戴尔的产品与服务。并且创造良好的客户体验。

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships/market share with existing and new customers.
    负责通过接听,或者主动外呼电话,维护并提升客户关系与戴尔的市场份额,开拓新客户。
  • Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.
    通过独立主导销售,或者与外部销售/渠道合作伙伴配合,执行戴尔公司的市场战略与销售目标。
  • Works persistently to gain new accounts and/or identify opportunities in account territory.
    持续开发新客户,并且在现有客户群体中发掘商机;
  • Involvement in outside sales lead with Inside Sales support.
    与外部销售团队相配合,并且提供相应的支持。
  • Effectively articulates the value proposition associated with Dell’s products and services.
    有效向客户传达戴尔产品与服务的优势与价值。
  • Recommends business solutions considering customer needs and Dell interests.
    向客户推荐既满足实际的需求,也符合戴尔利润要求的销售方案。
  • Builds relationships with customers based on knowledge of Dell’s technology, products, services.
    熟练掌握戴尔的技术,产品与服务的知识,与客户建立稳固合作关系。
  • Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.
    保持对行业趋势的关注,了解客户所受影响及动态,帮助客户应对新的挑战。
  • Leverages cross-functional resources to achieve results/meet customer needs.
    协调,运用公司内部各各职能部门的资源,达到销售业绩,满足客户需求。



QUALIFICATION:

  • Relevant experience in sales. College degree or above.
    有销售经验。大专以上学历。
  • Basic knowledge of IT industry and products. Selling experience in IT industry is a plus.
    具备基本的IT行业与产品知识。IT行业销售经验者可优先考虑。
  • Proficiency in English reading and writing, can handle basic conversations.
    英语读写熟练,能进行基本会话。
  • Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.
    具备制定针对陌生目标客户的销售行动计划,并且切实实行,从中获取商机的能力。
  • Proactive. Ability to establish and accelerate forward motion toward desired sales objective.
    积极主动的心态,持续推动销售进展,达成销售目标 ​

Dell offers:

  • Opportunity to work with a strong brand at one of the world's largest IT solutions providers 
    加入到一家全球知名IT解决方案提供商的机会
  • Dynamic, challenging, international work environment 
    充满活力与挑战,国际化的工作环境
  • Exciting internal career opportunities
    充分的内部职业发展机会
  • Competitive compensation
    富有竞争力的薪酬
  • An individual professional development plan 
    个人职业发展计划
  • Formal and informal training
    种类繁多的培训项目
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