DevOps Software Engineering Manager
St Petersburg, Russian FederationJob ID R034532 Date posted Sep. 16, 2019
Software Engineering Manager, IEO Systems Management
Location: St. Petersburg, Russia
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.
We are developing business-critical services used across the whole corporation. The DevOps/automation team provides GitHub, Jenkins, Artifactory, Jira, Confluence as a service to over 10,000 internal customers. Automating these services is vital in order to support the scale and speed of change required at Dell EMC.
From the candidates we expect experience with capturing business and technical requirements, diligence in keeping multiple informational systems up to date, understanding ways of thinking of different parties (like system support engineers, software developers, testers etc.) and “can-do” view on the challenges. Spoken English is essential as our team is distributed across multiple countries. We are offering an opportunity to drive a unique effort with corporate-wide impact, a chance to contribute to and influence strategic decisions, and a chance to manage a team of high-level professionals, in addition to our support of professional growth and development.
The successful candidate will take the responsibility for managing tools as a service, enhancing these tools, increasing automation usage to simplify support, keeping a good quality of service, enabling fast resolutions in case of issues, and working with the customers. This person will work in close collaboration with local and remote management, and with peer teams to drive new solutions. The person also will be acting as a people manager of a local engineering team, setting up local development processes and practices to grow individuals professionally and lead the team to success.
·Day to day support for the local IEO employees
·Maintain transparency for the team’s work
·Regular communication to stakeholders
·Maintain multiple projects (tool as a service) in parallel, define plans and drive them to resolution.
·Flexibility to adapt plans due to business-critical requests
·Communicate to peer teams and work on external dependency resolution
·Support high quality services
·Be innovative; prepare and update roadmap for future enhancements. Work as a product owner representative in the team
·Establish best agile practices and processes for the team and drive their execution
·Proven DevOps experience
·Experience in customer support activities
·Good knowledge of CI/CD processes and tools to support them (GitHub, Artifactory, Jenkins, Atlassian stack)
·Great communication skills, fluent English sufficient to lead international discussionsъ
·Experience of leading/managing DevOps team
·Passionate to automate DevOps processes, experience with some of the following technologies: groovy (Jenkins pipeline), Python, Puppet, Ansible, Kubernetes, ELK
·Experience working in remote virtual environments is a plus.
·Knowledge about cloud systems is a plus.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.