Inside Sales - Account Manager - iDCSE
Singapore, SingaporeJob ID R37241 Date posted Jul. 18, 2019
Job Title : Inside Sales Account Manager - iDCSE
Location - Singapore
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Inside Sales - Account Manager within iDCSE team in Singapore
Not even digitally ground-breaking products sell themselves. At Dell, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.
DellEMC people are known for their passion for learning, innovating, and getting results. Despite our success, we’ve never lost the mindset of a start-up because we realize it is precisely these values—creativity, innovation, initiative, pride, and hard work—that make us who we are: the world leader in information infrastructure.
This position is a unique opportunity to become a part of DellEMC’s ever-growing iDCSE sales organization. Responsibilities focuses on highest-level phone queue or specific segment, regularly serves as coach or mentor to other Sales Reps Assists leadership with directing and coordinating team activities Assists leadership to ensure team meets performance metrics Advanced level representative, complete understanding of segment, product/service offerings and client set Sells most complex computer products Regular contact with leader.
Build and execute an account or territory plan for each assigned account or territory to maximize revenue and customer satisfaction
Support account team members in assigned account territory by providing strategic direction/input and following-up on open items
Develop and maintain strong field and cross-functional relationships internally to help drive account success
Maintains contact with assigned customers to ensure customer satisfaction, issue resolution and DellEMC’s footprint expansion
Successfully utilize DellEMC’s Product refresh program
Participate in regular one-on-one reviews with District Manager to review forecasts, activity performance, training and development requirements
Required Skills and Experience
Bachelor’s Degree (non-technical) or equivalent required
Strong sales skills with 5+ years of experience in high-tech, B2B service sales (inside sales experience not required, but is a plus)
Product and process knowledge for all core DellEMC’s and DPS products is preferred
Highly developed communication skills (both written and oral) with the ability to influence others to achieve results
Demonstrated negotiation skills
Above-average organizational and problem-solving skills
Strong interpersonal skills that allows individual to work successfully with their team