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Consultant, Project/Program Management, Global Services Parts

Round Rock, Texas

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Job ID R038037 Date posted Oct. 24, 2019

Consultant, Project/Program Management, Global Services Parts

Competitive salary

Round Rock

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a  Consultant, Project/Program Management, Global Services Parts on our team in Round Rock.

Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively. We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.

Join Dell and you’ll work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.

Key Responsibilities:

  • This role will support the global services planning methodology, parameters setting, solution development, implementation, and testing. 
  • The Project Program Manager will focus on supporting the global parts planning application implemented for the Global Service Parts (GSP) organization. 
  • The GSP Organization consists of procurement, forecasting, repair, reporting, inventory optimization and management of the supply chain for service parts and warranty events. 
  • This role provides configuration and technical support for the business and through the planning application Servigistics, specifically Service Parts Management. 
  • This individual must have experience in planning, forecast methodology, inventory optimization, planning system configuration, and reverse logistics for service parts used in warranty events. 
  • In this role the individual will also interact as a "business liaison” to the Dell IT organizations. 
  • Some of those tasks include gathering business requirements to create a Business Requirements Document, create a solution based on the BRD, implement the designed solution, providing user acceptance testing, development of CBA’s, and participating in deployments. 

Essential Requirements

  • Must possess strong communication skills and work well in a strong project oriented work style with the ability to engage cross culturally, globally and maintain multiple projects with competing priorities
  • Candidate should have good writing and analytical skills, demonstrated project management abilities, experience within a services supply chain, and creating software solutions.
  • Knowledge of Dell’s Service Supply Chain and SQL Server knowledge is a plus along with having a Lean Certification or Green Belt BPI certification. 
  • 6 to 10+ years of experience with a Bachelor’s degree in supply chain management; or 6 to 8+ years with an MBA or  Master’s degree in Supply Chain Management

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Learn more about Diversity and Inclusion at Dell here.


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