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Director, Sales Operations

Overland Park, Kansas

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Job ID R89868 Date posted Feb. 07, 2019

Accelerate your career as you help reinvent the value and impact of information for business everywhere. At Dell Technologies , we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost-effective way. If you are passionate about technology and want to be part of the information management revolution, join more than 50,000+ Dellers around the world who are leading the journey to the cloud.

RSA, The Security Division of Dell, is the premier provider of security, risk and compliance management solutions for business acceleration. RSA helps the world's leading organizations solve their most complex and sensitive security challenges. These challenges include managing organizational risk, safeguarding mobile access and collaboration, proving compliance, and securing virtual and cloud environments. Combining business-critical controls in identity assurance, encryption and key management, SIEM, data loss prevention, continuous network monitoring, and fraud protection with industry leading eGRC capabilities and robust consulting services, RSA brings visibility and trust to millions of user identities, the transactions that they perform and the data that is generated.

The Director of Sales Operations directs the efforts of others in the achievement of the strategic and end-to-end operational objectives of the group. Manages the hiring, staffing, training, and maintaining of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members. Focuses on influencing and delivering a positive customer experience according to Dell standards and vision. Improves sales processes and operational effectiveness. Interacts with cross-functional groups to solve business and customer issues. Provides guidance and strategy on customer or order problems, and delivers solutions. Communicates regularly and effectively with leadership and team. Manages to business level metrics.  

RESPONSIBILITIES

Establishes focus for operational teams, managing directors Drives coordination with cross-segment functions Provides overall leadership among sales support operation leaders and influences how others engage/interact with client set.

Requirements

  • 8+ years experience in a sales management capacity
  • Experience building relationships cross functionally.
  • Influencing skills
  • Bachelors Degree Preferred

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Dell here.

LI Priority

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Dell here.

LI Priority

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