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Business Operations Specialist

Overland Park, Kansas

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Job ID R033533 Date posted Sep. 10, 2019

Accelerate your career as you help reinvent the value and impact of information for business everywhere. At Dell we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost-effective way. If you are passionate about technology and want to be part of the information management revolution, join more than 50,000+ around the world who are leading the journey to the cloud.

RSA, a division of Dell, who provides more than 30,000 customers worldwide with essential security capabilities that protect their most valuable assets from cyber threats is seeking a Business Operations Specialist.

In this role you will responsible for the end-to-end order management and processing of products, services and solutions received via sales staff and direct customers. Interfaces with and supports both internal and/or external customers. Researches customer problems and delivers solutions. Completes order requirements, and checks the price and quantity of each item listed. May facilitate an order audit and quality control process. Liaises with cross-functional teams to drive velocity, backlog management and frictionless rate. May drive order processing efficiencies or sales operations process improvements through various projects. Completes and maintains customer records per business controls. May maintain account online product and service offerings.  

In addition you will also oversees the Order Management workflow to ensure highest quality and productivity in processing of orders Trains individuals within the group on systems and policies and procedures Drives team goals through the coordination of work Assists the team in resolving the more complex issues Works on complex order entry projects, rollouts, on-line and services Involved in support type functions, stats, documentation of policy and procedures, reporting and research, and occasional order entry May be involved in, workflow distribution and quota assignments.

The successful candidate will have have 3+ years of experience in a Sales environment.

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here

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