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SCCM/MDT Imaging Engineer

North Ryde, Australia, Remote - Australia

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Job ID R037019 Date posted Oct. 24, 2019

SCCM/MDT Imaging Engineer

Hoxton Park - Sydney, NSW

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior SCCM/MDT Imaging Engineer on our team in Hoxton Park, NSW.

We are currently seeking a SSCM/MDT Imaging Engineer for Dell, to be based at our partner DB Schenker facility in Hoxton Park, NSW. The SCCM/MDT Imaging Engineer works directly with our customers and cross-functional teams, including Dell & customer project managers, consultants, facility operations teams to ensure efficient & quality delivery of Dell’s Connected Configuration Service at Dell’s partner facility (QSL Configuration Center). You are expected to travel 10-15% of the time.

Join Dell and you’ll work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.

Key Responsibilities

  • Troubleshoot and resolve customer SCCM/MDT deployment solution failures within Dell’s Connected Configuration service.
  • Work directly with our customers and cross-functional teams, including Dell & customer project managers, consultants, facility operations teams to ensure efficient & quality delivery of Dell’s Connected Configuration Service at Dell’s partner facility
  • Validate customer’s SCCM/MDT deployment solution to insure it conforms with Dell Connected Configuration guidelines
  • Assist customers, Dell project managers, technical teams, and facility operations with new projects to verify & finalize initial production results via first article reviews.
  • Troubleshoot and assist customers and facility teams with resolution of Windows 10 and OS image development solutions using industry-standard Microsoft technologies
  • Contributes to the development and on-going improvement of Dell’s industry best practices and standards for deploying enterprise and client technologies
  • Mentors and provides technical leadership to other team members
  • Provides technical assistance and support for Dell’s Connected Configuration service
  • Reviews and determines readiness of customer’s SCCM infrastructure for inclusion in Dell’s Connected Configuration service
  • Travel 10 - 15% of the time

Education

  • Undergraduate or Graduate degree, and 3+ years of industry experience
  • MCSE / MCITP certifications

SCCM Infrastructure Skills

  • 2+ years of experience as Architect / Team Lead with experience in the following:
    • Consultancy, Vendor or large enterprise
    • Expert knowledge of Microsoft SCCM/MDT.  Should including design, implementation, and experience customizing/extending SCCM/OSD solutions capabilities across large scale enterprises
    • Understanding of networking and troubleshooting for SCCM/OSD solutions over global networks: WAN/LAN, TCP/IP, DNS, DHCP, Routers, Switches and Firewalls
    • Active Directory users and groups, Security permissions and excellent understanding of GPOs
    • Server OS skills: Installation, standard usage and troubleshooting of Windows Server 2008/2012+

Windows Imaging Skills

  • 2+ years of experience as Architect / Team Lead with experience in the following:
    • Consultancy, Vendor or large enterprise
    • Expert level knowledge of current Windows Client based Operating Systems (Win 7/10)
    • Excellent understanding of HW/BIOS/Driver/Firmware/OS relationships
    • Excellent understanding of common application installation types (EXE, MSI, etc.)
    • Excellent understanding of Microsoft Windows OS imaging & deployment tools (Windows PE / WAIK / ADK)
    • Advanced scripting knowledge (VBS/PowerShell/BAT), specifically to support AD / WMI queries and batch changes

Communications Skills

  • Excellent Customer engagement interaction & communications
  • Comfort with executive communication and presentation
  • Excellent consultative skills in both a technical pre-sales and post-sales settings

Key Competencies

  • Achievement Oriented – establishes challenging short and long term goals, takes initiative, persists at tasks and pursues completion of objectives
  • Adaptability – changes behavioral style or method of approach when necessary to achieve a goal, adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
  • Communication – takes the initiative to communicate accurate, up to date plans and information to clients, peers and management. Expresses thoughts clearly, both verbally and in writing. Listens and understands the views of others. Effectively transfers thoughts and expresses ideas orally in individual or group situations
  • Customer Focus – makes customers and their needs a primary focus of one’s actions. Develops and sustains productive customer relationships. Talks to customers to find out what their needs are and how satisfied they are with the service.

Benefits

Our people are the most critical component of our long-term success and their health and well being are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

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