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Inside Sales Coach Account Manager 3

Nashville, Tennessee

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Job ID R87923 Date posted Jun. 14, 2019

Inside Sales Coach Account Manager 3

Competitive salary

Nashville, TN

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Sales Coach Account Manager on our Small Business team in Nashville, TN


Sells products and services, including Desktops, Laptops, Printers, Software, enterprise solutions and service contracts. Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers Functions as the primary insides sales demand generalist and provides support to the field sales leader with all sales internal resources, in both strategy and executions May focus on new account development and/or expanding existing accounts Work towards achievement of an overlay quota Interacts regularly with the outside sales team Responds to customer inquiries. Works effectively in a team environment May require some direct selling to end user customers.

Key Responsibilities

  • Effectively articulate the value proposition with Dell’s Products and services
  • Coaching team around building relationships with customers based on knowledge of Dell’s technology, products and services
  • Coaching team on recommending business solutions considering customer needs and Dell interest
  • Engaging cross-functional resources, regardless of geographic locations, in order to achieve goal/meet needs of customers
  • Effectively prioritize multiple demands while ensuring customer needs are meet
  • Makes decisions based on appropriate amount of information/data analysis

Essential Requirements

  • Bachelor’s degree or 2-5 years relevant experience
  • Strong knowledge of Dell technology, services, and financial products
  • Ability to collaborate and communicate with multifunctional partners
  • Ability to coach team on Sales Consultatively –ability to use collaborative communication to engage clients in discussions that result in mutual values  
  • Ability to coach team on uncovering, identifying and leverage published and internal customer information


  • Bachelor’s degree or 2-5 years relevant experience

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you relish building rapport with savvy customers and making sales happen, this is your opportunity to develop with Dell. Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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