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Inside Product Specialist 1

Nashville, Tennessee

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Job ID R039178 Date posted Oct. 05, 2019

Responsible for selling a defined set of data center products and services. Provides technical advice to the inside sales teams during the sales process. Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity. Advises customer of product features, configurations, pricing, services and availability.

Inside Product Specialist 1

  • Specialized developing-level role with sales experience, has built and continues to increase expertise for our product and service offerings, as well as business processes and systems, at a rapid pace
  • Product focused sales, moving to more solution set oriented approach for relationship account set at the intermediate level
  • Begins developing subject matter expertise, and effectively articulates the value proposition associated with specialized products and services
  • Recommends business solutions considering customer needs and company interests
  • Stays abreast of current industry trends and how customers are being impacted to help solve specific market challenges in targeted industries
  • Provides talking points and is a resource for account team to keep them up to speed on new products/services and how they can benefit from them
  • Proactively identifies and manages opportunities in CRM to drive and deliver solutions and customer experience

Skills

  • Capable to begin developing world class sales skills by consistently achieving strong attainment results and demonstrating strategic planning and thought throughout execution of responsibilities
  • Builds knowledge on account team about products and services to include keeping them up to speed on new products/service and how that team’s customers can benefit from them

Education and Experience

  • Typically requires 1-2 years of relevant experience or a combination of experience and education


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