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Systems Engineer - EUC

Mumbai, India

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Job ID R1907448 Date posted Jun. 10, 2019

VMware End-User Computing is empowering the digital workspace. In the age of mobile and cloud, consumer devices and application experiences are shaping how businesses drive digital transformation. Consumer experience is changing employee expectations, creating new application demands and forging new opportunities to change business processes.

We are looking for an End-User Computing (EUC) Solution Engineer to support the continued growth of the team in Mumbai. You should have a deep understanding of the mobile and desktop landscape. As a member of the VMware EUC SE presales team, we evangelise VMware business value and technical benefits to senior level business and technology decision makers. Our Solution Engineers are instrumental in solution development around Digital Workspace.

The EUC SE specialist is a high impact, very visible and inspirational role in driving the adoption of VMware products and solutions in large scale enterprise accounts as well as influencing product improvements and the new products/solutions that VMware brings to market.

Job Roles and Responsibilities:

  • Engage with clients at many levels (Solution Architects, VPs, Directors of IT, and Technical Administrators); building relationships, evangelising VMware solutions, and providing domain expertise to assist in closing business
  • Participate in pre-sales efforts including technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
  • Analyses customer's business and technology objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs
  • Craft and propose custom solutions that differentiate VMware software and services, and meet customer’s requirements and objectives
  • Define and ensure the success of customer proofs-of-concept (POCs)
  • Build a document portfolio of compelling sample reference architectures that demonstrate the value of VMware solutions in real-world scenarios
  • Document client feature requests and issues, providing feedback to sales and product management
  • Present VMware’s technical & business value proposition at industry events
  • Develop in-depth technical knowledge of VMware and domain expertise within technology subject area
  • Assume the role of an advisory team leader organising a team of domain authorities, collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis

Required Skills:

  • Technical pre-sales and/or consulting experience and 8+ years of industry experience
  • Deep understanding in technology pre-sales
  • Experience with server configurations (Windows Server, Web Servers (IIS ASP.NET), Linux)
  • Understanding of Web applications and their architecture and design
  • Possess strong knowledge of Enterprise Architecture with a background in either the customer or system integrator landscape
  • Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
  • Strong listening, reasoning and objection handling skills
  • You are effective in working both independently and in a team setting
  • You are a self-starter, have strong interpersonal skills and possess excellent time management skills
  • Travel up to 50% of the time

Preferred Skills:

  • Strong background in Desktop Virtualization: VMware vSphere, VMware Horizon, Citrix; Microsoft RDS
  • Have proven track record of working with mobile technologies from AirWatch, MobileIron, Microsoft and or Citrix
  • Experience with configuring and deploying mobile device platforms (Android, iOS, Windows, etc.)
  • Experience with Identity Access Management systems (vIDM, Okta, Ping, etc) SAML authN
  • Experience with Microsoft desktop operating system and Windows application deployment, configuration and management
  • Windows Enterprise Administration
  • Experience with Mac desktop operating system and Mac application deployment, configuration and management
  • Windows and Mac Enterprise Administration
  • Experience with O365, G-Suite, Lotus Email servers and configuration of Active Sync.
  • You will be immensely capable, an excellent communicator with a can-do attitude and will adapt to change with a real passion for the EUC technology space
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