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Inside Sales Account Manager - Enterprise customers

Milan, Italy

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Job ID R025637 Date posted Aug. 10, 2019

Inside Sales Account Manager - Enterprise customers

If you are passionate about computer technology and eager to develop a career in technology sales, Dell EMC is the place to be. Within Enterprise Organization, we are looking for an Inside Sales Account Manager to work as part of a team based in Milan.

Dell EMC is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and were committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key responsibilities
The scope of the role willbe focused on selling Dell EMC solutions within Enterprise clients. You will be working with other Dell EMC functions including Sales Operations, Customer Care, Brand, Finance and Logistics to deliver a positive customer experience. You will:
- Achieve targets by selling, up-selling and cross-selling our technology solutions using outbound calling, consultative and influencing selling techniques to create positive results for the company, our distributors and our customers
- Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
- Answer inbound emails and phone calls from internal and external customers working in collaboration with external account manager to ensure that proposed solutions and services match customers business and technology needs and exceed their expectations
- Create a steady pipeline of qualified opportunities with a clear business plan to deliver growth objectives
- Source new sales opportunities through lead follow-up and outbound calling and marketing activities to generate activity.

Essential requirements
- Good understanding of Information Technology
- Proven inside sales experience with a track record of over-achieving quota
- Strong communication skills with the ability to listen to customers, create a great telephone presence and deliver written communications
- Ability to multi-task and manage time effectively
- Very high English level

Desirable Requirements
- Some experience selling ICT solutions to Fortune Global 500 customers

- Experience working with or similar CRM


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Closing date: 1st October 2019

Dell EMC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell EMC encourages applicants of all ages.

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