Search

Use your LinkedIn profile to find the right job match for you.

Job Match
Skip to main content

Consultant Project Program Management

London, United Kingdom

Apply now
Job ID R29756 Date posted Mar. 18, 2019

Consultant – Project / Program Management

Competitive salary

London

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Global Business Services Team (GBS) at Dell, we are looking for a Consultant – Project / Program Management to join our team in London.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live

Key Responsibilities

This role is part of a newly established GBS Process Engineering Shared Service team.  The aim of the team is to drive GBS process improvements using a scalable and sustainable methodology.  In this role, you will leverage Lean Six Sigma Methodologies to implement solutions across the business to some of GBS’s biggest challenges.  The GBS Process Engineering Shared Service team will participate in three types of engagements

  • Leading large engagements to address pain points associated with GBS strategic initiatives
  • Partnering with GBS functional teams to guide a process improvement effort through Lean Six Sigma phases (Define, Measure, Analyze, Improve, Control)
  • Promoting continuous improvement across GBS front line teams via education, best practices and process community
  • Improving the SLA attainment of updating our Account alignment information in Master Data
  • Bring a process focus to a core team charged with outlining the roadmap to create the ideal customer support experience
  • Drive systematic process improvements to shift orders from manual order processing to automated frictionless processes
  • Design and implement KPI measures, measurement systems and tracking controls/dashboards to manage process performance for sustainability and continuous improvement

Essential Requirements

  • Six Sigma Black Belt with related work experience in a similar role
  • Good knowledge and experience in Six Sigma and Lean tools
  • Able to effectively oversee and coordinate multiple project implementations; provides project management support and guidance
  • Bachelor’s degree or equivalent
  • Able to effectively oversee and coordinate multiple project implementations; provides project management support and guidance
  • Advanced project/program management, analytical, problem solving, negotiation and planning skills
  • Experience with Excel and PowerPoint, and presentation skills

Desirable Requirements

  • Certification in project management or equivalent

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Read our Equal Employment Opportunity Policy

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

Closing Date – 16th April 2019

If you require assistance in applying for an open position or have specific requirements to attend an interview, please contact UK_Talent_Acquisition@Dell.com

As members of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies and ensure our recruitment process is inclusive and accessible.

Employees at work Explore This Location

Interested InSelect locations and/or categories of interest below and click the plus symbol.

  • Business Support, London, England, United KingdomRemove
  • Dell EMC, London, England, United KingdomRemove
  • Dell, London, England, United KingdomRemove

Related Stories