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Hopkinton, Massachusetts

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Job ID R79773 Date posted Dec. 01, 2018

Virtustream, a Dell Technologies business, is the enterprise-class cloud company that is trusted by organizations worldwide to migrate and run their mission-critical applications in the cloud. For enterprises, service providers and government agencies, Virtustream’s xStream® Management Platform and Infrastructure-as-a-Service (IaaS) meets the security, compliance, performance, efficiency and consumption-based billing requirements of complex production applications in the cloud – whether private, public or hybrid.

This SAP Basis HANA Administration Lead will perform ongoing basis administration troubleshooting across a rolling schedule of go live dates.

The SAP Basis Administration Lead will collaborate and coordinate closely with the both client and internal infrastructure teams to deliver a stable, highly available business systems. Specific duties include developing and implementing measures to ensure high availability for SAP and related systems; fully documenting and standardizing operational procedures with appropriate controls to ensure operational stability; and facilitate infrastructure activities in support of ongoing SAP release and deployment projects.

Additional Required Skills:

Experience with BOBJ and Fiori is a plus

General knowledge of networking in SAP environments(Troubleshooting network connectivity issues from OS level, such as tracert, routing tables. etc.)

General to deep Disaster Recovery knowledge

HANA System replication

VMWare using Storage Replication and/or Site Recovery

Lead Duties and Responsibilities

Exercises judgment in planning and organizing work; monitors performance and reports status.

Prepares integration plans.Prepares activity and progress reports for server utilization.

Works collaboratively with various members of the team and other Infrastructure resources in support of the client.

Conducts special analyses and projects as required.

Performs related functions and responsibilities, on occasion, as assigned.

Remains current on developments in field(s) of expertise.

Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.

Identifies and resolves business issues; escalate issues when appropriate.

Participate in an on-call rotation with the other team members.

Availability to work ambiguous hours on occasion.Analyze performance issues related to BI load processes.

Extensive knowledge of SAP HANA implementations, management, troubleshooting, configuration, and migrations is required.

Proficient in the use of methodologies supported by SAP best practices.

Extensive experience of Basis administration is a must.

Experience of working in a virtualized environment like VMWare is a plus.Superior knowledge of Sybase and SQL Server databases is required.

Experience in other SAP supported databases like DB2 is a bonus, but not required.

Proficient in working in Windows and Linux server environments.

Four-year degree with Computer Science or Business Administration or MIS focus (or equivalent).

Experience working as part of a team to provide the optimal solution for both business needs and project standards.

Experience estimating effort and resources required for projects and working with project managers to structure projects.

Demonstrated excellent customer service skills; ability to build strong formal and informal relationships.

Demonstrated excellent verbal and written communication skills, with the ability to transition smoothly between technical and business vernacular, tailoring communications to the audience.

Able to work in ambiguous situations/environments; demonstrated ability to break down problems into constituent parts and develop and drive plans for resolution.

Strong documentation ability capable of developing detailed how to guides.

Ability to mentor junior staff members.Demonstrated knowledge in SAP business warehouse functions.

Knowledge of BW configuration and ability to review process chains would be beneficial Dell is an equal opportunity employer.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Dell here.

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