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Specialist, Site Operations

Heredia, Costa Rica

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Job ID R1903345 Date posted Mar. 19, 2019

The Specialist of Site Operations is expected to lead operational activities and help coordinate
activities for the Costa Rica Site, working with stakeholders in several countries/regions. This role
reports directly to the Senior Manager, Site Operations.


Operational Functions

Site Initiatives Lead
 Lead the Site Initiative teams.
 Develop and maintain any guidelines and documents required to operationalized the Site Initiative

 Collaborate and follow up with respective stakeholders of organizations/departments to achieve all
project or task deliverables.
 Ensure everyone is engaged at the site for company activities.

 Coordinate the yearly planning for Site Operations budget.
 Manage and control the Site Operations budget spend.
 Coordinate with Site Initiatives Team Leads for budget administration, approvals and ROI

Vendor Management
 Define vendor’s strategy and develop controls.
 Develop training material for stakeholders

Global Approach
 Interaction with other sites (Bangalore, Pune, etc.) as needed, for development and implementation of

Coordination Functions:

Event Support

 Organize and lead the efforts for site wide events (e.g. Site Wide Events, Site Quarterly Reviews,
Managers Meetings and others)
 Coordination and planning for meetings, conference calls and special events, including arrangement
of logistics, meeting space, communications.

Visitor’s Logistics
 Arrange and confirm local, domestic and international travel for the site visitors
 Coordinate local lodging, transportation
 Coordinate Foundation or Team Building activities

Vendor Coordination
 Creation of PO’s for Site Initiatives Team (COUPA)
 Purchases through Corporate Card when applicable
 File reports for Corporate Card Reimbursement (CONCUR)


 Must have a minimum 2 to 4 years of Operations/Business experience.
 Extremely strong organizational, project and time management skills; detail-oriented.
 Advanced level skills with PowerPoint, Excel, MS Word, Outlook.
 Strong sense of urgency and efficiency in completing work.
 Ability to take self-initiative and be proactive.
 Ability to multi-task and prioritize workload.
 Ability to recognize and appropriately handle highly sensitive and confidential material and
 Ability to manage multiple demands, work independently if required and meet deadlines.
 Ability to maintain professionalism in diverse circumstances.
 Outstanding English language proficiency in all four dimensions: writing, reading, listening and
 Availability to work in a team oriented-fast-paced organization.
 Facilitate communication with all levels of management, both internal and external.
 Ability to create diverse presentations, communications and correspondence, including documents of
complex and confidential nature.
 Ability to train and educate users, ensuring propagation of best practices at all time.
 Good sense of humor, outgoing, warm and friendly personality, and good team member

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