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Senior Analyst Pricing Program

,Heredia,Costa Rica, VMware Company Overview: VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

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Job ID R1915001 Date posted Nov. 09, 2019

Business Summary:

The person who fills this position will need to thoroughly understand VMware’s Products and Pricing

programs. From an operational perspective, the Senior Business Analyst must proactively interface and

co-ordinate efforts with corporate, clearly understand responsibilities for execution, diligently document

processes, Ensure on-time, accurate and consistent delivery, and occasionally make presentations to

senior leadership.

The position requires interaction with Global teams; hence, the candidate must be a self-starter with strong

leadership and analytical skills who is comfortable working with distributed teams across different Global

Sites without direct management oversight.


The Senior Business Analyst will be responsible for supporting and independently executing day-to-day

activities related to various global/regional pricing programs and operations. This would include (and not

be limited to) activities like:

  • Act as the Subject Matter Expert (SME) on Pricing Programs (Ex: Volume Purchasing Program, Subscription purchasing program, Hybrid Purchasing Program etc.
  • Handle end-to-end case management for Pricing program queries
  • Support Quarter-end activities for Pricing Programs
  • Creating various reports and metrics relevant to the pricing programs
  • Recommending improvements to Pricing programs based on feedbacks gathered from
  • different stakeholders
  • Contribute to Periodic/On-demand Pricing analytics work
  • Day-to-day management of End-customer/Channel/Enterprise pricing programs
  • Contribute towards Documentation of different processes
  • Contribute to the Testing & Roll-out activities of existing/new pricing programs
  • Drive process improvements and efficiencies
  • Coordinating and working in liaison with globally spread out team members and other functions.


Required Skills:

  • 6+ years of industry experience in Finance/Marketing area in an SaaS, Enterprise Software business or an ISV or a Technology company
  • Experience in Pricing, Customer success, Finance domain would be preferred
  • Working experience of SAP would be a great plus
  • Strong Knowledge of SFDC, Confluence, JIRA, VBA
  • Experience in data visualization tools like Tableau
  • Proficient in MS Office (e.g. Word, PowerPoint, Excel, Access), Advanced Excel Skills are necessary

Preferred Skills:

  • Candidates who have worked as Senior Marketing analysts, Senior Business, Analysts, Senior Pricing analysts, would fit in well​
  • Possess good understanding of common business processes in Finance & Marketing
  • Possess excellent interpersonal skills, written and oral communication skills
  • Demonstrate ability to learn business processes quickly
  • Well versed with SaaS Business model
  • Demonstrate Pro-active problem-solving ability
  • Demonstrated ability to work independently on multiple, competing priorities simultaneously and effectively with cross-departmental teams
  • Seamlessly adjust in a Global & Matrix environment
  • Self-driven individual with a desire to learn and to grow in a fast-paced environment
  • Multi-task, Be Detail oriented, Organized, Team oriented, Business and Process oriented
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