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Enterprise Technical Support Engineer – Hungarian & Romanian language (f/m/d)

Halle, Germany

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Job ID R040454 Date posted Oct. 14, 2019

Enterprise Technical Support Engineer – Hungarian & Romanian language (f/m/d)

Halle/Germany

Willing to do more than just PC repair?
Interested in one of the following certificates - Cisco/CompTIA/DELL & EMC/SonicWALL/ ITIL/ ESXi/ RedHat/Microsoft?
Do you enjoy technologies and are you willing to further your career to a higher level?

IF you answered YES to at least one of the questions above, send us your CV today!

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Enterprise Technical Support Engineer in our Enterprise team in Halle/Germany.

Join our team and be part of life at Dell.

Key responsibilities

  • Providing technical support on Dell supplied server and storage products
  • Identifying and resolving issues affecting customer server systems
  • Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
  • Engaging necessary support staff to resolve escalations in as short a timeframe as possible
  • Attend required technical training sessions and makes effective use of assigned lab time

Essential

  • Excellent Hungarian & Romanian language skills and good English skills are required
  • Technical background and knowledge
  • Ability to use troubleshooting techniques and tools to identify technical defects/issues
  • Outstanding customer handling skills
  • Motivation to constantly improve your technical knowledge


Desirable

  • Thorough working knowledge of Server and Storage architecture/technology
  • In-depth knowledge of Dell/EMC products

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here

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