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Enterprise Technical Support Engineer – Polish language (f/m/d)

Halle, Germany

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Job ID R66092 Date posted Jun. 26, 2019

Enterprise Technical Support Engineer – Polish language (f/m/d)

Halle/Germany

Willing to do more than just PC repair?
Interested in one of the following certificates - Cisco/CompTIA/DELL & EMC/SonicWALL/ ITIL/ ESXi/ RedHat/Microsoft?
Do you enjoy technologies and are you willing to further your career to a higher level?

IF you answered YES to at least one of the questions above, send us your CV today!

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Enterprise Technical Support Engineer in our Enterprise team in Halle/Germany.

Join our team and be part of life at Dell.

Key responsibilities

  • Providing technical support on Dell supplied server and storage products
  • Identifying and resolving issues affecting customer server systems
  • Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
  • Engaging necessary support staff to resolve escalations in as short a timeframe as possible
  • Attend required technical training sessions and makes effective use of assigned lab time

Essential

  • Excellent Polish language skills and good English skills are required
  • Technical background and knowledge
  • Ability to use troubleshooting techniques and tools to identify technical defects/issues
  • Outstanding customer handling skills
  • Motivation to constantly improve your technical knowledge


Desirable

  • Thorough working knowledge of Server and Storage architecture/technology
  • In-depth knowledge of Dell/EMC products

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

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