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Senior Advisor, Accounts Receivable

Frenchs Forest, Australia

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Job ID R043890 Date posted Oct. 31, 2019

Senior Advisor, Accounts Receivable

Principal Accountabilities

  • Provides administrative support in the collections process.
  • Prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information.
  • Prepares chargeback loss reports and projects losses for reporting purposes.
  • Maintains database by entering, updating and retrieving data, as well as formatting and generating reports.
  • Assists in resolution of outstanding invoice queries/disputes.
  • Responds to inquiries from internal and external customers.
  • Reviews status of accounts, and proactively initiate collections activities.
  • Adheres to credit & collections policies while issuing credit notes/ refunds, compliance to Customer Privacy Policy, GAAP and internal controls.
  • Checks and verifies all disputes before accepting or refuting a chargeback.
  • Checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records.
  • Responds to internal and external customer account inquiries.
  • Supports internal metrics and goals through collections activities.

Principal Responsibilities

  • Drives strong controllership & compliance across the segment/country
  • Delivers on financial results for the segment/country
  • Executes on key Strategic Pillars for the function
  • Develops Organizational capability for IC's & People Managers through mentoring, skill set enhancement etc
  • Recommends reviews & drives performance management structure for the country/segment
  • Nurtures cross functional collaboration
  • Country/Region level responsibilities


  • Strong ability to work with upstream and downstream departments in issue resolution, enhance Customer Experience
  • Strong ability to mentor team members

Education and Experience

  • Typically requires 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience

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