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Specialist 2, Inside Product - Eldorado do Sul/RS

Eldorado do Sul, Brazil

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Job ID R033333 Date posted Sep. 14, 2019


With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Role Overview
The Inside Product/Sales Specialist works in a team environment to support field sales, channel partners and Dell Account Management Team in Brasil. The position is responsible for selling SW solutions (via telephone or e-mail) into all customer segments with varying complexity.

Works effectively in a team environment team comprised of field sales specialist, sales engineer and inside sales specialist
Responsible for making outbound calls to end customers, VARS, and distributors to qualify and recommend appropriate SW solutions
Position Dell value proposition, negotiate and close run rate and large deals.
Follow-up on sales ready leads and outbound account plays
Take requests via email or on an inbound phone queue and facilitates sales through the channel
Responds to field sales, resellers and end customer inquiries
Specialist position focused on Dells SW Products products, and services and is able to identify how these products and services align to customer needs
Explains technical, industry & market facts to position Dell Cloud Client Computing against a competitive solution
Establishes own priorities within guidelines (KPIs) set by Manager
Independently gathers resources and information needed to complete sales activities

Dell Brazil believes in Diversity. People with disabilities are very welcome.


Sales/B2B solution sales experience and preferably technical background and bachelors degree;
Channel sales enablement and proficient in;
General knowledge of SW Brands, Virtualization solutions, Cloud computing hardware / software technology;
Solid communication (verbal and written);
Ability to multi-task and reprioritize daily workload as needed;
Solid customer relationship skills with ability to build/manage relationships with internal and external channel and good cooperation with colleagues cross-functional, to support the sales process;
Demonstrates good judgment in analyzing information to make routine decisions.

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