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Lab Support Senior Engineer

Durham, North Carolina

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Job ID R86085 Date posted Jan. 08, 2019

Provide general architectural level client/server and SAN/storage array support for the configuration and maintenance of the engineering computer lab systems for the lab computing environment.

Responsible for participating in the development of test configuration plans for the lab computing environment infrastructure.

Responsible for ensuring proper deployment of fiber-channel storage arrays, hosts, switches, software, and storage networking infrastructure.

Ensure that the technical environment is properly monitored and that any problems are rectified.  

Maintain a working knowledge of all documented processes and procedures.

Identifies opportunities for improvements in efficiency and responsiveness, makes recommendations and assists to implement efficiencies.

Mentor and project-supervise less experienced Lab System Engineers.

Identify system or storage performance issues and participate in the development of tools to improve system management. 

Provides technical expertise in the development of collaborative platform client application/customer interface  Identify and execute on proactive and preventative system upgrades.

Solid problem solving skills.

Solid knowledge and application of engineering concepts.

Solid understanding of business environment.

Solid ability to lead, motivate and direct a workgroup.

Solid mentoring/coaching skills.

Solid presentation skills.

Solid ability to work in a high-pressure environment.

Typically requires 5+ years of related experience in a professional role with a Bachelor’s degree; or 3+ years with a Master’s degree; or a PhD without experience; or equivalent experience

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