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Senior analyst, customer services

Dalian, China

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Job ID R81605 Date posted Dec. 18, 2018

  • Japan post Sales support role

    - Initiate support requests with appropriate resolvers and follow E2E till resolution

    - Own setting correct expectations and all follow up communications of status to the requestors

    - Handle in Place/Resolve in one where appropriate.

    - Fluent in Japanese, English and Mandarin

    - Sales support background is highly required

    - Self-motivated, Proactive and ready to take on challenges

    - Strong Communication skillset

    - Regular Stakeholders engagement is required in this role

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