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Senior Analyst, Sales Operations

Cyberjaya, Malaysia

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Job ID R34050 Date posted Mar. 18, 2019

Sales Operations - Governance Data Steward

The Master Data Governance (MDP) organization provides a variety of services across account, partner and customer source systems and operational processes

Our mission is to deliver trusted master data across Dell EMC account, partner and customer source systems and secure operational readiness through in-depth data quality and data governance programs

Role Overview

The Governance Data steward supports and enables operational and data governance priorities through data analysis, profiling, rule development and data quality monitoring.

The data steward will also support audits, documenting policies and procedures, and other compliance activities.

Role Responsibilities

  • Work with program leads to execute governance priorities through data analysis, reporting and documentation
  • Collaborate with sales, sales support and other functions to outline process flows
  • Monitoring and delivering operational reporting & scorecards
  • Execute data quality remediation actions on records in bulk.
  • Deliver on Governance priorities, using tools like Collibra and Informatica

Required Skills

  • Excellent written and verbal communications in English
  • Strong Microsoft Excel skills are required
  • Basic SQL knowledge is required
  • Basic presentation skills
  • Ability to work closely with multiple internal MDG stakeholders
  • Understanding of process maps (conception, workflow, design)
  • Strong problem solving and analytical skills
  • High Attention to detail and the ability to deal with ambiguity
  • Excellent time management and work prioritization, ability to multi-task
  • Excellent interpersonal skills and ability to work collaboratively in a team environment
  • Own, participate and drive to completeness all assigned tasks
  • Ability to interpret and analyze business intelligence and internal reports
  • Other success attributes include being fast learner, process oriented, mature, results driven
  • Typically requires a minimum 2 years of related experience; or equivalent experience with a related Bachelor's degree

Desirable skills

  • Goodknowledge of MDG DELL & EMC processes and tools (Salesforce.com, iMAP, GAMA, GII)
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