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Channel Business Operations Analyst

Bracknell, United Kingdom, Cork, Ireland

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Job ID R046029 Date posted Nov. 20, 2019

Channel Business Operations Analyst

Competitive salary

Bracknell, UK or Cork, Ireland

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Channel Business Operations Analyst within RSA located in the UKI.

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Key Responsibilities

  • Supports the business through compiling, preparing and reporting metrics and statistical data used in the analysis of the business and partner performance across EMEA and regionally
  • Creates defined reporting packages to be delivered on quarterly basis to report on all channel KPIs for the theatre, region and sub-region.  
  • Provides support as the first point of contact for all metric, KPIs and reporting requirements for the Channel team and sales
  • Coordinates and supports the channel operations, marketing and management to plan and develop enablement for partners.
  • Acts and supports the channel operations team as a partner advocate for processes, metrics, measurements and tools developed for management of the business

Essential Requirements

  • Financial experience
  • Ability to multi-task
  • High degree of attention to details
  • Sense of urgency and ability to prioritize projects and deliverables
  • Ability to work well in a collaborative environment

Desirable Requirements

  • Channel experience ideal but not necessary
  • Salesforce application experience is advantageous


We offer great salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.


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