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Sr. Member of Technical Staff - SRE, Cloud Operations

Colorado Springs, Colorado

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Job ID R1903489-2 Date posted Apr. 03, 2019

We are a diverse, highly-technical, and dynamic team of engineers that build and deliver vital for VMware internal services, multiple hyperconverged, cloud environments and humongous, heterogeneous infrastructure. Our mission is to enable VMware R&D teams to deliver and operate world-class cloud services. Our engineers ensure that our services meet the needs of our customers with the desired levels of reliability, performance and availability by developing continuous improvements, tools, and automation. Do you like the challenge of crafting solutions for meaningful problems and eliminating toil by building automation? We're looking for people who have a passion for technology, have intellectual curiosity, strong business ethics, and great interpersonal skills. VMware is actively revolutionizing the way it delivers software solutions and we need your help!


  • Ensure our services meet stability, performance and availability requirements
  • Develop and maintain performant, scalable, and maintainable software solutions and tools for internal use
  • Perform proactive troubleshooting and performance analysis of internal services and cloud environments
  • Build robust, self-healing features and automation that reduce operational effort and improve service up-time
  • Deploy and maintain production cloud environments that requires 24/7 availability
  • Participate in programs to deploy pre-GA products/codes in production and provide direct feedback to product development teams
  • Interact with other product and development teams, gather requirements, and perform analysis to determine appropriate solutions
  • Actively engage in design reviews, code reviews, and operational reviews


  • Bachelor’s or master’s degree preferably in Computer Science, Informatics, Mathematics, or equivalent work experience
  • Minimum 6 years of experience with scripting and automation
  • Experience with different programming languages and frameworks (Python, Ruby, PowerCLI, batch scripting, etc.)
  • Proficient in Linux/Unix operating systems
  • Very good understanding of network basics - routing & switching, TCP/IP concepts, common protocols like DHCP and DNS, network analysis with tools like Wireshark
  • Hands on experience with VMware vSphere
  • Knowledge of file systems, quotas, and data storage protocols including NFS, CIFS, FC, and iSCSI
  • Experience with configuration management tools (at least one of the following: Puppet, Chef, Ansible, SaltStack)
  • Systematic problem-solving approach

Strong pluses:

  • Experience with NSX, vSAN, vRealize Suite, and vCloud Director
  • Experience with containers and container orchestrators - Docker, Kubernetes, Mesos
  • Experience with relational databases (PostgreSQL, mySQL), NoSQL, or time-series databases
  • Experience with message brokers, stream processing, data transformation, and analytics
  • Knowledge in CI/CD pipelines, Jenkins
  • Knowledge and understanding of enterprise IT processes and ITIL
  • VMware Certified Professional (VCP) or higher (VCAP, VCDX)
  • Advanced degree or relevant technology certificates (VMware, Cisco, Juniper, Linux and EMC)
  • Experience with Cisco Nexus switches

This position is eligible for the IT Apps Hiring FY20 referral campaign

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