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Consultant, Product Management

Bayan Lepas, Malaysia

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Job ID R57166 Date posted Jul. 16, 2019

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Product Management Consultant based in Penang.

Showcasing excellence and innovation at every stage, Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.

Key Responsibilities

Product Management

  • Primary Segment, Regional POC
  • Subject Matter Expert (SME)
  • Clearly position partner domain-aligned solutions and how customers can benefit
  • Work with cross-functional teams (Global, Sales, Marcom, Logistic, Procurement etc.) to position partner solutions appropriately and help sales to down load the order and deliver the order smoothly
  • Ensure proper positioning of partner products and solutions online where applicable

Business Management

  • Be the business owner and drive EI P&L including revenue and margin
  • Manage partner MDF budget to maximize ROI and revenue generation
  • Assist in development and execution of program events and spiffs
  • Track and report ROI on MDF spend, Spiffs and all events
  • Market analysis
  • Pipeline Management, development and tracking
  • Provide operational support (order escalation, reporting, etc.)
  • Coordinate with Partner Team to identify measurable objectives each quarter and execute on activities needed to achieve said goals
  • Execute quarterly business reviews, both internally and with Partners

Sales Engagement

  • Evangelize products / solutions with ESG and generalist sales community
  • Support field Sales AE, SE, SC, TSR, ISR and Services
  • Align partner and Dell field resources to drive new sales opportunities
  • Assist with customer facing conference calls & presentations
  • Promote and provide deal registrations
  • Manage quoting process and pricing guidance
  • Actively manage partner sku catalog to ensure accuracy, properly maintain active or inactive sku’s and provide part numbers to sales
  • Leverage SalesEdge (and other tools) for development and delivery of sales enablement tools
  • Support partner events including FRS, Tech Summit, Team Meetings etc.
  • Coordinate and deliver training to Dell teams
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