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Product Manager – Vulnerability Management Services - Secureworks – Atlanta, GA (preferred), Austin, TX, Providence, RI or Remote

Atlanta, Georgia, Remote - California, United States (All Other);Remote - California, United States (LA/Orange County);Remote - Colorado, United States;Remote - Connecticut, United States (All Other);Remote - District of Columbia, United States;Remote - Florida, United States;Remote - Massachusetts, United States;Remote - Texas, United States;Remote - Virginia (COUNTY - All Other)

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Job ID R045016 Date posted Nov. 14, 2019

Secureworks® (NASDAQ: SCWX) is a technology-driven cybersecurity leader that protects organizations in the digitally connected world. Built on proprietary technologies and world-class threat intelligence, our applications and solutions help prevent, detect, and respond to cyber threats.  Red Cloak™ software brings advanced threat analytics to thousands of customers, and the Secureworks Counter Threat Platform™ processes over 300B threat events per day. We understand complex security environments and are passionate about simplifying security with Defense in Concert™ so that security becomes a business enabler. More than 4,000 customers across over 50 countries are protected by Secureworks, benefit from our network effect and are Collectively Smarter. Exponentially Safer.™

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team. 

Role Overview

This is a high-impact individual contributor position on the Secureworks Product Management team. In this position, you’ll be expected to drive results by defining and launching market leading Vulnerability Management services.

In this role, you will work closely with our third-party partners, our internal delivery organization, the sales and marketing teams and other key stakeholders. Your focus will be to develop a compelling vision for new and innovative capabilities while enhancing and supporting current solutions. This role requires experience in product management, information security, and third-party partner management. You will use client input, market research, product management discipline, and experience to define plans and requirements for components that will be highly competitive in the market and can be delivered efficiently through our global Security Operations Centers.

Role Responsibilities

-Lead and execute a strategy for your portfolio focusing on solution definition, pricing, go to market strategy/enablement, operational readiness, and lifecycle management

-Identify new concepts and bring them through Offer Lifecycle Process to support new sources of revenue and deliver compelling capabilities to our customers

-Conduct competitive analyses so that, through you, the company remains informed about the competitive landscape (use this information to inform your solution plans and establish meaningful market differentiators)

-Conduct primary and secondary research regarding your service areas with prospects and clients

-Support field sales/SE personnel with customer and prospect inquiries

-Create organizational alignment around goals, initiatives, and priorities

-Support solution launches/releases through documentation, training and communications to internal stakeholders

-Manage relationships and maintain an environment of transparency, accountability, and success with internal and external stakeholders and partners

As a managed security provider, Secureworks expects its employees to understand and apply commonly known security practices. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned


-5 or more years as a Product Manager, or equivalent experience, specifically working with agile development

-3 or more years’ experience with information security

 Experience developing solutions utilizing 3rd party partner products

-Experience leading cross-functional and cross-company teams to deliver products and projects on tight timelines

-Experience working with partners in a reseller or OEM capacity

-Exceptional communication skills, able to articulate complex problems reaching a wide variety of perspectives represented by different internal groups, including cross-functional leadership

-Exceptional analytical skills, fact-based, transparent and experience building business cases and cost/benefit scenarios

-High-level technical understanding of security services and how they may be delivered

-Strong strategic thinking capabilities and the proven ability to translate quantitative analysis into actionable items and/or recommendations


-Master’s degree or equivalent experience preferred

-Pragmatic Marketing training and certification is preferred

-Track record working in a geographically distributed environment

Location: Atlanta strongly preferred, Austin, Providence or Boston also preferred. Secureworks supports a robust remote workforce and will consider qualified candidates in North America.

Secureworks (A Dell Technologies Company) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Secureworks here.

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