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Senior Manager Production Operations

Apex, North Carolina

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Job ID R041495 Date posted Oct. 21, 2019

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a  Senior Manager on our Production Operations team in Apex, NC.

Dell is ground-breaking at every level: in our design rooms, sales teams, marketing and in our factories. As the primary logistics contact internally, Production Operations steers the daily workflow activities within the factory, managing operations processes and people to achieve a quality output. Focused on achieving the required level of production on an hour-to-hour, daily, monthly and yearly basis, we oversee the planning, development, implementation and maintenance of manufacturing methods, processes and operations. To do this, we work with a range of internal teams, including Planning, Operations, Operations, Logistics, Distribution and IT.

Overview

Directs the efforts of others in the achievement of the strategic and operational objectives of the group. Manages the hiring, staffing and maintenance of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members. Ensures the effective management of activities for area of responsibility. Oversees the quality and production level for area of responsibility. Works with cross-functional teams to identify cause, track progress and drive resolution of quality issues. Reports and presents activities, issues and recommendations to senior management and executives. Ensures appropriate controls are in place for effective operations within area of responsibility. Provide Key Performance Indicators (KPI’s) to our customers (stakeholders).


Responsibilities

  • Through subordinate managers and/or supervisors, directs the activities of supporting staff for two shifts on the factory floor
  • Interacts with and makes recommendations as well as presentations to executive team members
  • Drives organizational objectives and process improvements for entire manufacturing function
  • Directs manufacturing activities in support of the production schedule
  • Directs the coordination and execution of sales order processing and planning , issue resolution, daily ship commits and attainment
  • Develops effective measures for performance to plan metrics and must be instrumental in getting the operation to respond to performance issues real time


Requirements

BS and 12+ years of relevant experience or equivalent combination of education and work experience,

4+ years managerial/leadership experience


Desirable Requirements

MBA


Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you would thrive in a high-tech manufacturing environment, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Must be instrumental in getting the operation to respond to performance issues real time.

Works with the senior management to highlight all risks to the plan and drive contingency plans

Drives larger impact process improvements projects for the operation

Must be instrumental in getting the operation to respond to performance issues real time.

Works with the senior management to highlight all risks to the plan and drive contingency plans

Drives larger impact process improvements projects for the operation

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